Terms & Conditions

CUSTOM BRACELETS

To start the process of a custom bracelet, a down payment of $20.00 is due. This down payment is none refundable once you received the list of your custom made stone selection and their properties. This down payment also can not be used towards the price of another bracelet should you change your mind. 

Should you purchase the custom bracelet I created for you, the down payment will be part of your final bracelet price. Should you decide against purchasing a custom bracelet, this down payment will cover the cost of my time and service I provided for you by creating the list of your custom stone selection. 

By purchasing the down payment of US $20.00 you are agreeing to these terms. 

REIKI TREATMENTS, AURA HEALING, CORD CUTTING

Times and Availability

Treatments are available by appointment only, and at times mutually agreed and convenient to both the practitioner and the client. This includes the following treatment services:

Reiki Session
Distant Reiki Session
Reiki for Animals
Reiki during Pregnancy
Reiki for Babies, Children and Teens
Reiki for Seniors
Aura Cleansing
Cord Cutting

Excluded hereof is Reiki during Labor. 

Late Arrivals

In most cases the treatment will need to end on time, due to the practitioner’s other commitments, and therefore a client who arrives late will reduce the amount of time available for treatment. The full cost for a one hour session will still be payable by the client.

Excluded hereof is Reiki during Labor.

Cancellation

If a client should miss or cancel an appointment, giving less than 48 hours notice, a cancellation fee of CA $25.00 will be payable by the client.

Excluded hereof is Reiki during Labor. 

Payment

Payment is by cash or cheque, payable at the time of treatment or in advance via pay pal.

Excluded hereof is Reiki during Labor.

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REIKI DURING LABOR

The client is advised to give a rough estimate of the due date at least 2 months in advance, so that the practitioner can schedule time accordingly to ensure that she will be available and present when the mother-to-be goes into labor whether it is at the hospital, birthing center or at the home of the client.

Reimbursement for the practitioner's time will be discussed privately with each party.

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REIKI PARTY

Times and Availability

Reiki Parties are available by appointment only, and at times mutually agreed and convenient to both the practitioner and the client. A Reiki Party can be hosted with a minimum of 2 people and up to 8 people. Please be advised that a Reiki Party with 8 people will take about 5-6 hours, so please schedule the event accordingly.

Cancellation

If a client should cancel a scheduled Reiki Party, giving less than 48 hours notice, a cancellation fee of CA $25.00 will be payable by the client. If guests have to cancel, the amount for their treatments will be refunded after the Reiki Party took place. 

Payment

Payment is by cash or check, payable at the time of the event, or in advance via pay pal.

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REIKI TRAINING

Times and Availability

Reiki classes will be held upon request or as a scheduled event, which will be made public three (3) months in advance on this website or by newsletter. Reiki classes will commence with a maximum of 6 Students at any one time.  

Cancellation

If a client should cancel his or her space in a Reiki Class, giving less than 48 hours notice, or not show up at all, the deposit fee will not be returned to the client. If a client cancels his or her space in a Reiki Class within 48 hours of the date, the client will be reimbursed with the total amount payed. 

Payment

A deposit for each class is to be payed upfront in order to be eligible to attend the class. The outstanding balance then is payable by cash or check, at the time of the class, or in advance via pay pal. The total amount can be payed upfront if desired. 

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REIKI HOUSE CLEANSING

Times and Availability

Reiki House Cleansings are available by appointment only, and at times mutually agreed and convenient to both the practitioner and the client.

Cancellation

If a client should cancel an appointment, giving less than 48 hours notice, a cancellation fee of CA $25.00 will be payable by the client. 

Payment

Payment is by cash or check, payable at the time of the appointment or in advance via pay pal.

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TAROT READINGS

All readings are NON-REFUNDABLE

NO refunds are given for any reason for a reading. Readings can be given in person, by phone or email. 

By requesting a reading from Serafina Fae, you agree to the above terms and conditions. In addition, Those under 18 years of age must have written consent from a parent or legal guardian in order to use my services. Parents and Guardians will be responsible for the actions of any children that use my service and should remember the importance of supervising children's use of internet, telephone, and mobile services.

The email reading can take up to 48 hours from time of payment to reach you.

Serafina Fae holds the right to refuse or cancel any reading at any time. 

All Tarot services offered by Serafina Fae are for entertainment purposes only. I cannot guarantee the accuracy of a reading. I make no representations on warranties, expressed or implied, with respect to the accuracy, relevance, or quality of information. I do not assume any liability to any person or entity for any losses or damages (including without limitation: physical, mental, special, indirect, incidental or consequential) caused in regard to any information and or any suggestion(s) or advice provided to you through this service.

Serafina Fae will not be liable, or accept liability, for any loss or damage of what ever nature which may result from the content given in any reading or from any information supplied in this website.

The information contained on this site and provided via these services are for information and entertainment only and do not constitute advice.

Any decisions or actions taken by you on the basis of information provided or via the site are at your sole discretion and risk and you should obtain individual professional advice where necessary. Any action you may take as a result of relying on any information provided on this site or for any loss or damage suffered by you as a result of you taking this action, Is solely at your discretion.

Please do not be put off by the content of this disclaimer as abiding with the law Serafina Fae needs to state that readings should be seen as entertainment purposes only.

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SPIRITUAL CANDLES

Enchanted Candles are custom made and therefore are final sales and can not be refunded.

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HANDCRAFTED JEWELRY

Handcrafted Jewelry can be refunded within 30 days of purchase due to a material or labor defect.The item must be returned in it's original condition and unused. Serafina Fae will exchange/refund the merchandise once it has been received. The customer is responsible for return shipping. Serafina Fae also reserves the right to refuse a return/exchange for any reason.

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CUSTOM MADE JEWELRY

Custom made jewelry items are final sales and can not be refunded.

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PAYMENT

Payment is due at the time the purchase is placed. Serafina Fae is currently only accepting PayPal for online purchases.

INTERNATIONAL BUYERS: Please be informed that each country charges different customs fee, taxes, and charges regarding international shipments. It is your responsibility to be aware of such fees before committing a purchase. Please be also informed that Serafina Fae is not responsible for the Customs fee, taxes and charges.

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REFUNDS

Serafina Fae is not responsible for damages or losses that occur during shipping, please purchase insurance! Let me know prior to purchase if you would like to add insurance and I will add it to your shipping cost. Absolutely NO refund on shipping fees.

Funds can only be refunded via PayPal.

No returns are accepted for any other reason than manufacturing or material defect.

Serafina Fae is not responsible for lost orders while en route. Insurance is available and recommended.

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CURRENCY 

Serafina Fae offers multiple currency options. The customer is responsible for choosing the right currency before check-out. Serafina Fae can not be held responsible for any exchange rate or other fees the client's credit card company charges. 

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BY ACCESSING AND USING MY SITE OR SERVICES YOU AGREE TO BE BOUND BY THESE TERMS

If you find there is anything that you do not understand, please contact me.