If you feel that Serafina Fae is not abiding by the posted privacy policy, please contact me.

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INFORMATION COLLECTION AND USE

Serafina Fae is the sole owner of the order information collected on this site. We will not sell, share, or rent this information to others. Serafina Fae collects information from our users at several different points on our website. When ordering or registering on our site, as appropriate, you may be asked to enter your name or email address. You may, however, visit our site anonymously.

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ORDERS

We request information from the users on our web store order form. Here a user must provide contact information including name, address, phone, email and shipping address. This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. From time to time we may use your email address to send out information about Reiki classes we scheduled to teach or for new products or services we added to this website.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

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WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.)
  • To administer a contest, promotion, survey or other site feature

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HOW DO WE PROTECT YOUR INFORMATION?

This website takes every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line.

We do everything in our power to also protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

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CORRECTION/UPDATING PERSONAL INFORMATION:

Our system is set up to allow each user to make corrections to his or her contact information. If your contact information has changed, please make corrections by going to the link marked my account at the top of each page. If you have any problems with this, or would like to be removed from our list, please contact us.

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

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DO WE USE COOKIES?

We do not use cookies. 

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DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our other rights, property, or safety. However, non-personally identifiable visitors information may be provided to other parties for marketing, advertising, or other uses.

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THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services to our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

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ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

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YOUR CONSENT

By using our site, you consent to our privacy policy.

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CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post those changes on this page.